Realization of charged information services - rules and regulations

  1. The beginning of work on an ordered information service follows after:
    • placement of an order,
    • a preliminary estimation of possibilities to realize the order,
    • payment of an advance fee of 50 PLN(20 EU).
  2. A charge for the completion of an ordered information service depends on the amount of time required to complete an order.
  3. The Library charges a fee of 50 PLN (20 EU) for each hour of work on an ordered information service.
  4. If an express service (up to 24 h) is required, the charge is raised by 30%.
  5. Institutions ordering an information service complete an order form signed by a supervisor and a chief accountant. Invoices are issued by Biblioteka Śląska.
  6. Results of the researches can be obtained after submitting the final charge for the service’s completion. Results can be sent by e-mail after the Library has received the required payment. The conditions of receipt are specified at the time when an order is placed.
  7. In case of negative results, the user will be notified of the range of research. The advance fee is non-refundable and covers the work done during the research.
  8. The Library does not compile reference lists to master’s, doctoral or postdoctoral theses.

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Opening hours:
Monday 12:00-19:00
Tuesday-Friday 9:00-19:00
Saturday 9:00-15:00
On Wednesday and Friday specialized reading rooms open to 15:00

telephone information: (+48 32) 20 83 740
email: info@bs.katowice.pl